⚖️ Client Agreement & Service SLA

Terms of Service

Effective Date: January 1, 2026 | Last Updated: July 2026

1. Acceptance of Terms

By registering a client account or installing the PulseAgent application, you agree to comply with these Terms of Service. If you do not agree, you must immediately terminate account usage and remove the software.

2. Authorized Legal Usage

PulseAgent is designed exclusively for legal parental guidance of underage children or authorized enterprise management of company-owned fleet devices. Monitoring any individual without explicit legal authority or disclosure is strictly prohibited.

3. Subscription Billing & Auto-Renewal

Subscriptions are billed in advance on a recurring monthly or annual basis (Starter ₹399/mo, Pro ₹799/mo, Fleet ₹2,499/mo, Annual ₹3,499/yr). You may cancel your subscription at any time from your dashboard.

4. Service Uptime SLA

PulseAgent aims for 99.9% server availability for realtime socket connections and frame archiving. Temporary maintenance windows will be communicated in advance.

5. Account Termination for Misuse

We reserve the right to terminate accounts without refund if an account is found to be engaged in illegal stalking, unauthorized surveillance, or violation of local laws.